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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cam Hopkins

August 18, 2026

5  out of  5
rating by Cam Hopkins
"Maddie was great. She was able to get me several new policies in such a quick and easy manner. Would definitely recommend this agency. There's a reason they have such great reviews."
We responded:
"Cam, it's fantastic to hear that Maddie was able to assist you with new policies efficiently. We appreciate your recommendation and are glad to have earned your trust. If you ever need assistance with your insurance needs, feel free to reach out."
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Hallie Clark

August 17, 2026

5  out of  5
rating by Hallie Clark
"Ethan was very helpful with my questions and knowledgeable about all things insurance! I highly recommend!"
We responded:
"Hallie, we’re thankful you took the time to recommend us! We're delighted to hear that Ethan was able to assist you with your questions and share his insurance expertise. If you ever have more questions or need further assistance with your coverage, feel free to reach out to our team."
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Chandler Coley

August 16, 2026

5  out of  5
rating by Chandler Coley
"Maddie Hatchet is incredibly knowledgeable and friendly, 10/10 experience!"
We responded:
"Thanks for letting us know how we’re doing, Chandler! We're delighted to hear that Maddie provided you with such a knowledgeable and friendly experience. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
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Gemini527

August 14, 2026

5  out of  5
rating by Gemini527
"Celeste and her team always aim to please, they're quick to respond and very professional at all times, they make you feel like you're family while going above and beyond their job duties
Maddie was awesome with what I wanted and I've been with them for looooog time,but added my kids to my auto/ family plan"
We responded:
"There’s nothing better than hearing our customers feel like part of the family! We’re grateful Maddie was able to assist with your auto and family plan and make sure you felt taken care of. Thank you for your continued trust in our agency!"
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Owen Saalfeld

August 12, 2026

5  out of  5
rating by Owen Saalfeld
"Had a great experience here. Harrison was extremely helpful and made the process seamless!"
We responded:
"We appreciate you taking a moment to share your thoughts, Owen! It's great to hear that Harrison was able to make your experience seamless and helpful. We're here to assist with any of your insurance needs, so feel free to reach out anytime."
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Emily Sills

August 12, 2026

5  out of  5
rating by Emily Sills
"Maddie was so helpful and made the process so easy! She made sure we had all the information we needed. Highly recommend!"
We responded:
"Emily, your recommendation made our day! Thanks for taking the time to share a little love for our team—we truly value your support. We're delighted to hear that Maddie was able to assist you effectively and simplify the process. If you ever have more questions or need further assistance with your insurance coverage, feel free to reach out to our team."
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jaycee coe

August 12, 2026

5  out of  5
rating by jaycee coe
"This office has a great team I can trust!! Alexa is always professional and I know she is going to do her best to help me!"
We responded:
"Jaycee, it’s wonderful to know Alexa has earned your trust! Her professionalism and ability to assist you effectively will mean so much to hear about. Thank you for recognizing her and for continuing to put your trust in our team—we truly appreciate it!"
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Chris Pope

August 12, 2026

5  out of  5
rating by Chris Pope
"Maddie helped us switch over our home and auto insurance and the process was seamless. They improved our coverage and saved us money. She was knowledgeable and transparent about every detail."
We responded:
"Saving money while ending up with better coverage is a pretty nice outcome, Chris! It’s wonderful to know Maddie made the move from your previous policies feel simple and worthwhile. We appreciate you recognizing her and sharing how she helped along the way!"
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Brianne G

August 11, 2026

5  out of  5
rating by Brianne G
"Great experience with Jamie! She was extremely kind and patient to work with!"
We responded:
"Brianne, sounds like Jamie made your experience feel a little easier! Her kindness and patience will mean so much to hear about, and we’re pleased those qualities stood out during your interaction. Thank you for taking the time to recognize her and share your experience!"
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savanna pope

August 11, 2026

5  out of  5
rating by savanna pope
"Maddie is wonderful! She is so knowledgeable, personable, and helpful. Truly the best! Would recommend her to everyone I know!"
We responded:
"Savanna, it sounds like Maddie really made your experience a memorable one! Her knowledge and personable approach will mean so much to hear about. Thank you for recognizing her and for recommending our team—we’re grateful you took the time to share your experience!"
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Cassie Starling

August 11, 2026

5  out of  5
rating by Cassie Starling
"I love working with Celeste’s State Farm team! Everyone is always so friendly and professional, especially Alexa! She is so great!"
We responded:
"Cassie, it’s always nice to hear when someone genuinely enjoys working with our team! Alexa will be so pleased to know she’s made such a positive impression on you. We’re grateful for your kind words and feel lucky to have the opportunity to serve you!"
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Hayden Tuggle

August 11, 2026

5  out of  5
rating by Hayden Tuggle
"Celeste’s team was very helpful and patient, specifically Harrison when it came to my individual problem! Definitely recommend them!"
We responded:
"Hayden, your recommendation means a lot to us! Knowing Harrison was able to give your situation the attention it needed and help you work through your issue is wonderful to hear. He’ll be thrilled to know his patience and willingness to help made an impact. Thanks for sharing this!"
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Jenny Hatchett

August 11, 2026

5  out of  5
rating by Jenny Hatchett
"We love Maddie Watson! She is extremely knowledgeable and so helpful in getting us the information we need. Thank you for being the best!"
We responded:
"Jenny, sounds like Maddie really knows her stuff! We’re so pleased to hear she’s been helpful, knowledgeable, and someone you can count on with your insurance needs. She’ll be thrilled to know her support has made such a positive impression. Thanks for taking the time to recognize her!"
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Alex Hatchett

August 11, 2026

5  out of  5
rating by Alex Hatchett
"Highly recommend working with Maddie! She’s extremely knowledgeable and genuinely passionate about insurance and helping her customers."
We responded:
"We're honored to receive your recommendation, Alex! We're delighted to hear that Maddie's expertise and passion for insurance made a positive impact on your experience. If you ever have more insurance needs or questions, feel free to reach out to our team."
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Glass Monkey HQ

August 11, 2026

5  out of  5
rating by Glass Monkey HQ
"Cannot say enough about how this office operates. This team has been assembled from the best of the best in the area—or at least that is how it makes us feel with every engagement. Jamie is the incarnation of “personal touch”. This crew has cracked the code with standardizing the ability to actively listen and provide a solution."
We responded:
"Thank you for your glowing feedback! We're delighted to hear that Jamie and the team have made such a positive impression with their personal touch and attentive service. It's our goal to ensure you feel valued and supported with your insurance needs. If there's anything else we can assist you with, please don't hesitate to reach out."
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Christopher Pelletier

August 11, 2026

5  out of  5
rating by Christopher Pelletier
"Jamie is absolutely the best to work with! She always goes above and beyond to make sure everything is handled quickly and correctly. She’s responsive, knowledgeable, and genuinely cares about helping her customers. Jamie makes the entire insurance process easy and stress-free. Highly recommend working with her and the Celeste Middleton State Farm team!"
We responded:
"Christopher, it’s always uplifting to hear that our team exceeds expectations! We’re pleased to learn that Jamie has delivered exceptional service and made your insurance experience smooth and stress-free. Our team is always available to assist with any of your insurance needs."
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Natalie Aslinger

July 23, 2026

5  out of  5
rating by Natalie Aslinger
"I cannot recommend State Farm enough!! Every time I call in, everyone I speak to is so nice and attentive and ready to help!
Thank you again you were amazing, keep up the great work!"
We responded:
"Natalie, thank you for the awesome comments on Ethan & Alexa! We are here for you and want to take great care of you! We appreciate you taking the time to give us some feedback. "
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Moe Golchi

June 12, 2026

5  out of  5
rating by Moe Golchi
"Great experience with Maddi"
We responded:
"Thank you, Moe, for sharing your experience with Maddi. We're glad to hear that your interaction was positive. If you need any further assistance, feel free to reach out."
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Chandler Smith

June 12, 2026

5  out of  5
rating by Chandler Smith
"Had a great experience working with Maddie Hatchett. She was helpful, easy to work with, and made the whole process simple. Really appreciate all her help and would definitely recommend her!"
We responded:
"Thank you, Chandler, for sharing your experience with Maddie Hatchett. It's great to hear that she made the process simple and was helpful throughout. We appreciate your recommendation!"
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Betty Leonard

June 5, 2026

5  out of  5
rating by Betty Leonard
"Celeste's team in Murfreesboro has been very courteous, helpful and fast in taking care of my wreck. Never have I been treated so well with an insurance company!! Thank you!"
We responded:
"Thank you, Betty, for your kind words! We're glad to hear that our team in Murfreesboro was courteous and helpful in handling your situation. We appreciate your trust in us and are here whenever you need assistance."
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Kitten Caboodle

May 27, 2026

1  out of  5
rating by Kitten Caboodle
"Why have an agent that won’t even take your call when you have an issue? I’d look elsewhere if I were you."
We responded:
"Hello! Thank you for this feedback. We always want to take care of our customers and we would love to speak with you. Please give our office a call at your convenience. We look forward to hearing from you soon. "
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Donovan Sims

May 27, 2026

5  out of  5
rating by Donovan Sims
"Grateful for the team at Celeste’s office that always takes care of me! They are professional and personable and I know I can count on them to help me protect the important things in our life!"
We responded:
"Thank you, Donovan, for your kind words! We're glad to hear that our team has been able to support you in protecting the important things in your life. Your trust means a lot to us."
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Thomas Denney

May 27, 2026

5  out of  5
rating by Thomas Denney
"I was nervous getting my very first brand new vehicle insured and how much rates were going to be. Maddie Watson was extremely knowledgeable and put me at ease the whole way. She was able to find the best balance between value and policy coverage that I was looking for. Additionally, she suggested bundling in Homeowners Insurance and was able to save me money there. I have no doubts that Maddie is one of the best in the biz and she will most certainly have my business moving forward!"
We responded:
"Thank you, Thomas, for sharing your experience with us! We're glad Maddie was able to assist you in finding the right coverage for your new vehicle and help you save on Homeowners Insurance. We look forward to continuing to serve your insurance needs."
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Donald Whitmore

April 14, 2026

5  out of  5
rating by Donald Whitmore
"At Celeste Middleton State Farm Insurance, MADDIE WATSON is the best! She quoted me an auto and home bundle and the next day I was IN!! Better rates- Better customer service! Can’t beat Maddie and the gang over at Celeste Middleton State Farm! Love y’all!"
We responded:
"Donald, we love you back! Thank you for allowing our office to take care of you! Maddie is the best and so glad Maddie was able to help you with excellent coverage for a good price and great service! We are thankful for your business! "
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Andrew Dodge

March 24, 2026

5  out of  5
rating by Andrew Dodge
"My family has insured through Celeste for as long as I can remember. Now my wife and I have insured our own car with her. We couldn't be happier with the price, coverage, and available discount through drive safe and save. Maddie was a huge help in getting us a quote and signing us up. Everything was super smooth and easy. We're looking forward to many years with State Farm."
We responded:
"Andrew, thank you so much for your kind words and for you and your family trusting our team for so many years - it means so much to us!
I am so glad to hear Maddie was able to help you & your wife find the right coverage & discounts. She does a fantastic job taking care of our customer and we will make sure to share your feedback with her. We appreciate you!"